ColorMarq Technical Support ... (512) 291-3252 [email protected]
A ColorMarq remote support session may be started by the following steps below.
• Open the link attended.remotepc.com
Windows • Select Windows-Download Host to download the host file: RemotePCAttended.exe
Mac • Select Mac-Download Host to download the host file: RemotePCAttended.dmg
• Open the downloaded host file and follow the instructions to install and run the host client.
• A 9-digit session code will be generated.
• Share the code with your ColorMarq support representative to allow access to your computer.
Windows • Select Windows-Download Host to download the host file: RemotePCAttended.exe
Mac • Select Mac-Download Host to download the host file: RemotePCAttended.dmg
• Open the downloaded host file and follow the instructions to install and run the host client.
• A 9-digit session code will be generated.
• Share the code with your ColorMarq support representative to allow access to your computer.